RConnect targets 50% of laptop users

Posted on | April 30, 2005 |

CIOL reports that Reliance Infocomm’s second phase of expansion will cover another 5,700 towns under the network.

India currently has an installed base of 12 million desktop computers and the current base of laptops is around 0.5 million. The data usage facilities of the company clocked 333 million minutes per month as on March 31, 2005 and the data revenue touched Rs 14 crore during March 2005…
He added that around 48 percent of computer users surf the Internet and this section is growing.

I had a very bad experience with R-Connect on my Reliance FWP recently. My FWP instrument simply refused to connect, giving errors. The technical support was not able to solve my problem for almost a month. And on top of that, Reliance has a policy of not sending any service engineer to the customer’s premises. So the end result, after spending tens of hours on the phone scouting for help and running between Web-Worlds and service-centers, is that it just didn’t work.

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