TRAI bans plans with misleading titles

Category: News | No Comments | Posted on September 16, 2005

In an attempt to save the customers from paying hidden charges, TRAI has banned tariffs plans with misleading titles like ‘zero rentals’. It has directed operators to show all monthly fixed and recurring charges under one head for the purpose of transparency to the subscribers.

The Authority has observed that the tariff plans offered in the market today have monthly fixed charges levied under different sub-heads. Thus, a particular tariff plan, in addition to monthly rental may have plan fee, club membership fee or a fixed charge for compulsory value added services.

It is essential from transparency point of view that such plans do not carry any mandatory fixed Charge not linked to usage, in any form whatsoever.

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