Comments on: Who owns BPL Mobile? http://www.mobilepundit.com/2006/05/05/who-owns-bpl-mobile/ Living through the Indian Mobile Revolution Sun, 06 Jul 2008 11:28:20 +0000 http://wordpress.org/?v=1.5 by: Vysnu » An Open Letter to Hutch India http://www.mobilepundit.com/2006/05/05/who-owns-bpl-mobile/#comment-13365 Wed, 21 Jun 2006 21:23:38 -0700 http://www.mobilepundit.com/2006/05/05/who-owns-bpl-mobile/#comment-13365 [...] An Open Letter to Hutch India Dear Hutch, I demand a public apology. You bungled up the transition. Face it, it’s been over two months since BPL Kerala went pink, [...] […] An Open Letter to Hutch India Dear Hutch,
I demand a public apology. You bungled up the transition. Face it, it’s been over two months since BPL Kerala went pink, […]

]]> by: Viplav Kambli http://www.mobilepundit.com/2006/05/05/who-owns-bpl-mobile/#comment-25514 Fri, 20 Oct 2006 05:27:19 -0700 http://www.mobilepundit.com/2006/05/05/who-owns-bpl-mobile/#comment-25514 I received the most depressing customer experience yesterday from BPL, (in addition to the many of theft in airtime). I activated my International roaming, two days ago, and was charged Rs. 5,500/- as deposit + was told that I had a credit limit of Rs. 3,500/-. I was also told that my roaming would start in 4 hrs. After 24, the call center told me it would be an additional 8 hrs. Finally the same center told me that they could not start it as I needed to pay Rs. 500 more, and that too only at the gallery. Its caused me grave agony as I need to depart today. I seek appropriate redressal. I received the most depressing customer experience yesterday from BPL, (in addition to the many of theft in airtime). I activated my International roaming, two days ago, and was charged Rs. 5,500/- as deposit + was told that I had a credit limit of Rs. 3,500/-. I was also told that my roaming would start in 4 hrs. After 24, the call center told me it would be an additional 8 hrs. Finally the same center told me that they could not start it as I needed to pay Rs. 500 more, and that too only at the gallery. Its caused me grave agony as I need to depart today. I seek appropriate redressal.

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