TRAI suggests trust for unclaimed refunds
Category: Government | No Comments | Posted on May 27, 2006
TRAI has suggested formation of a trust by all telecom operators in order to create consumer awareness for refund claims.
In the past, the regulator has ordered various telecom operators to refund excess charges to subscribers. In many cases, a significant number of subscribers didn’t come forward to claim refunds.
“This trust can help in creating awareness through various programmes. There are 24 regional consumer councils. The trust can help them in organising conferences and conducting various programmes,
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VeerChand Bothra
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